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Dropping packets and losing bandwidth while streaming.

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Dropping packets and losing bandwidth while streaming.

Hi all, Hoping to find some help here. While live streaming onto Twitch, my video is dropping many frames and causing intermittent connection issues. Had no issues for many months until just the last couple of weeks. Bandwith is typically steady at 6100+ kb/s, and dropping to 400 kb/s when the connection issues are happening. Been using my own Modem, Netgear C7000. Thanks.

 

Downstream Bonded Channels

Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
1LockedQAM25625615000000 Hz-4.7 dBmV36.9 dB127530
2LockedQAM25613543000000 Hz-5.1 dBmV37.1 dB12441586
3LockedQAM25614549000000 Hz-5.2 dBmV37.2 dB12826712
4LockedQAM25615555000000 Hz-4.9 dBmV37.4 dB12422829
5LockedQAM25616561000000 Hz-4.9 dBmV36.8 dB130851222
6LockedQAM25617567000000 Hz-4.8 dBmV33.9 dB96206934694060
7LockedQAM25618573000000 Hz-5 dBmV35.9 dB21353886466906
8LockedQAM25619579000000 Hz-4.7 dBmV37.2 dB1217345
9LockedQAM25620585000000 Hz-4.6 dBmV37.1 dB1183728
10LockedQAM25621591000000 Hz-4.5 dBmV37 dB1276030
11LockedQAM25622597000000 Hz-4.7 dBmV36.9 dB1329035
12LockedQAM25623603000000 Hz-4.8 dBmV36.7 dB14744781
13LockedQAM25624609000000 Hz-4.7 dBmV36.9 dB132040
14LockedQAM25629639000000 Hz-4.3 dBmV36.9 dB134610
15LockedQAM25626621000000 Hz-4.6 dBmV37 dB131430
16LockedQAM25627627000000 Hz-4.6 dBmV37 dB131730
17LockedQAM25628633000000 Hz-4.1 dBmV37.5 dB290
18LockedQAM25630645000000 Hz-3.6 dBmV37.8 dB320
19LockedQAM25631651000000 Hz-3.4 dBmV37.7 dB380
20LockedQAM25632657000000 Hz-3.1 dBmV37.8 dB380
21LockedQAM25633663000000 Hz-3.1 dBmV37.6 dB290
22LockedQAM25634669000000 Hz-2.9 dBmV37.6 dB440
23LockedQAM25635675000000 Hz-2.6 dBmV37.6 dB350
24LockedQAM25636681000000 Hz-2.5 dBmV37.8 dB280
 
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1LockedATDMA45120 Ksym/sec36500000 Hz41.4 dBmV
2LockedATDMA15120 Ksym/sec17300000 Hz41.3 dBmV
3LockedATDMA25120 Ksym/sec23700000 Hz41.2 dBmV
4LockedATDMA35120 Ksym/sec30100000 Hz42.9 dBmV
5LockedATDMA51280 Ksym/sec41200000 Hz44 dBmV
6Not LockedUnknown00 Ksym/sec0 Hz0.0 dBmV
7Not LockedUnknown00 Ksym/sec0 Hz0.0 dBmV
8Not LockedUnknown00 Ksym/sec0 Hz0.0 dBmV

 

Time Priority Description
2020-8-21, 15:37:26Warning (5)MDD message timeout;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.1;CM-VER=3.0;
2020-8-20, 02:50:14Notice (6)Honoring MDD; IP provisioning mode = IPv6
2020-8-20, 02:48:56Critical (3)No Ranging Response received - T3 time-out;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:45Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:44Critical (3)SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:42Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:41Critical (3)SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:40Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:39Critical (3)SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:37Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:36Critical (3)SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:35Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:34Critical (3)SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:32Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:31Critical (3)SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:28Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:27Critical (3)SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:25Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;