kanick's profile

Frequent Visitor

 • 

6 Messages

Saturday, July 25th, 2020 11:00 AM

Closed

Do not buy Arris SB8200

There is a thread in these forums outlining a problem with the Arris SB8200 modem and utter lack of support available from either Arris or Xfinity to diagnose and fix the problem.  Problem rendered Xfinity's internet service unusable and I was operating from a cell phone hotspot for a week.

 

My problem was only fixed by buying another modem.  (In my case, a refurb Netgear CM1100.)

 

Spend the extra $50 or whatever it is, or just get the xFi rental, but avoid this Arris product.  The headache is not worth it.

This conversation is no longer open for comments or replies and is no longer visible to community members.

No Responses!
forum icon

New to the Community?

Start Here