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Do I need a Second IP Address to utilize both ethernet ports on a SB8200?

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Regular Visitor

Do I need a Second IP Address to utilize both ethernet ports on a SB8200?

Hello,

 

I have a SB 8200 modem with gigabit internet. Is it possible to get a second IP address? I looked at the rate card in my area and did not see any options for a second IP address.

 

Thank you.

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Expert

Re: Do I need a Second IP Address to utilize both ethernet ports on a SB8200?

They are phasing it out but I'm going to escalate your issue to the Comcast corporate employees that are available to these boards. We've seen cases here where they have been able to get this accomplished for customers even when it is not listed in their rate cards, YMMV. You should get a reply here in your topic. Good luck !



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Regular Visitor

Re: Do I need a Second IP Address to utilize both ethernet ports on a SB8200?

Sounds great, thank you!

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Expert

Re: Do I need a Second IP Address to utilize both ethernet ports on a SB8200?

Quite welcome !



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Official Employee

Re: Do I need a Second IP Address to utilize both ethernet ports on a SB8200?

Hello, Elman!

Thanks for reaching out to us here for help. 

You do not need a second IP to use the additional port on your gateway.

 

For the most part, as EG mentioned, multi-IP is not available for residential customers. The best way to tell is by checking your local rate card to see if it is available. Regardless, I'd be more than happy to double-check for you! 🙂
Please send me a private message with your first and last name, as well as your service address so I can assist. 

 

 To send a private message, click my name "ComcastTambrey", then click "send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Regular Visitor

Re: Do I need a Second IP Address to utilize both ethernet ports on a SB8200?

Thank you and I just sent the private message. Also, can I use link aggregation to utilize both ethernet ports on the SB8200 modem?