Community Forum

Data Usage

New Poster

Data Usage

I've been a customer just over a month and a half. When I check my internet usage data, it shows zero usage, even for the month of May. Am I missing something or does this feature not work. It would be nice to know if I am at risk of exceeding my agreement data amount.




Re: Data Usage

The cap has been temporarily suspended due to the pandemic. They likely turned off that counting graph in your area.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!