northhill34's profile

New Poster

 • 

1 Message

Sunday, July 26th, 2020 11:00 AM

Closed

Data Caps and automatic data shut offs when cap is reached

Will there be a way to have internet data automatically STOPPED when customer reaches data cap limit? 

 

It seems a bit unfair to impose a limit without also providing customer an automatic way to avoid passing the limit.  It is simply a software switch at Comcast company end to stop data to a customer when a limit is reached.  All customers know Comcast has this ability, so why can't customer have the option to have comcast data stop automatically when 1.2 tb limit is reached in a monthly cycle.  This is software programmable.    

 

A web page with "Monthly Data Usage" that may not display data usage in the last 24 hours is NOT an adequate tool for stopping usage before data cap is passed.

 

 

 

 

This conversation is no longer open for comments or replies and is no longer visible to community members.

No Responses!
forum icon

New to the Community?

Start Here