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Daily outages

lktennia06
New Poster
‎07-24-2020 05:02 AM

Daily outages

Does anyone have daily outages for hours? And I’m never notified when there’s an outage! I find out once I start trying to get online. Unable to reach anyone via phone! Frustrating! I think my service is turned off on purpose bc of balance due!
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EG
Expert
‎07-24-2020 11:02 AM

Re: Daily outages

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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BruceW
Gold Problem Solver
‎07-24-2020 01:57 PM

Re: Daily outages

@Gwenzie wrote: You remind me of the useless Chat Assistant. ...

@EGis not Comcast, and is not responsible for the incompetent way the company's senior managers run the company. He has helped a great many customers overcome that incompetence. It isn't fair for you to blame him for their shortcomings.

 

https://support.xfinity.com/svp-contact-form may allow you to get a bit closer to those who make the decisions that make Comcast so dreadful.

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