DDNS Blockage by Comcast

[nix235]

Greetings, recently my noip.me DDNS has been blocked by Comcast.

tracert of noxgeo.noip.me shows 69.252.69.199 sandy-notify05.sandy.ut.utah.comcast.net is timing out on my request.

I have power cycled everything on my end twice and have had this issue for the last 24 hrs, everything else seems to operate fine just no DDNS service since its being blocked for reasons not explained to me.

What actions should I take to resolve?

Thanks

[EG]

Please post the entire trace output.

Here's mine for comparison purposes;

Tracing route to noxgeo.noip.me [69.252.69.199]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.1.1
2 13 ms 10 ms 10 ms 96.120.73.93
3 14 ms 12 ms 10 ms 68.85.119.97
4 12 ms 11 ms 11 ms 96.110.60.101
5 12 ms 13 ms 12 ms 96.108.142.253
6 16 ms 15 ms 15 ms be-98-ar03.plainfield.nj.panjde.comcast.net [68.85.35.37]
7 15 ms 14 ms 13 ms be-33659-cr01.newark.nj.ibone.comcast.net [68.86.90.21]
8 25 ms 23 ms 14 ms be-10203-cr02.newyork.ny.ibone.comcast.net [68.86.85.186]
9 34 ms 34 ms 35 ms be-10305-cr02.350ecermak.il.ibone.comcast.net [68.86.85.202]
10 59 ms 58 ms 58 ms be-10521-cr02.1601milehigh.co.ibone.comcast.net [68.86.85.170]
11 60 ms 58 ms 58 ms be-12021-cr01.champa.co.ibone.comcast.net [68.86.84.225]
12 74 ms 68 ms 72 ms be-7922-ar01.saltlakecity.ut.utah.comcast.net [68.86.90.226]
13 67 ms 67 ms 67 ms 68.87.170.10
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

The packets do not leave Comcast webspace.

[nix235]

Tracing route to noxgeo.noip.me [69.252.69.199]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 10 ms 9 ms 9 ms 96.120.0.85
3 9 ms 8 ms 7 ms po-301-1210-rur02.sequoia.nm.albuq.comcast.net [96.110.19.105]
4 10 ms 17 ms 11 ms be-12-ar02.albuquerque.nm.albuq.comcast.net [96.108.43.169]
5 33 ms 41 ms 30 ms be-33654-cr02.losangeles.ca.ibone.comcast.net [68.86.166.65]
6 42 ms 41 ms 42 ms be-11525-cr01.9greatoaks.ca.ibone.comcast.net [68.86.84.150]
7 40 ms 40 ms 38 ms be-11025-cr02.sunnyvale.ca.ibone.comcast.net [68.86.87.157]
8 56 ms 55 ms 54 ms be-7922-ar01.sandy.ut.utah.comcast.net [68.86.90.146]
9 42 ms 43 ms 40 ms 68.87.170.14
10 42 ms 41 ms 41 ms 68.86.180.25
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

[EG · Accepted solution]

Yep. Same thing. These are the folks to contact about this issue;

Comcast Customer Security Assurance.

Business Hours: 6:00am - 2:00am EST, 7 days a week

Contact: 1-888-565-4329

Good luck !