New Poster
•
5 Messages
Continuously dropping connection.
Hello, im having an issue where my internet is continuously dropping. Ive reached out to comcast tech support and they keep just testing the modem when it goes back online and tell me everything is fine. I need help! @ComcastMorgan
EG
Expert
•
103.5K Messages
4 years ago
Can't see your pic. Since you are a new poster, it needs to be approved by a Forum Admin. That could take some time. In the interim, you could try hosting it at one of those free third-party pic hosting sites like Imgur or Photobucket and post the link to it here.
Or copy all of the text of the status page and paste it into the body of your next post here.
0
0
Zero0911
New Poster
•
5 Messages
4 years ago
Thanks. Above is the logs from the modem. Any help would be appreciated
0
0
Zero0911
New Poster
•
5 Messages
4 years ago
0
0
EG
Expert
•
103.5K Messages
4 years ago
Please also post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.
0
0
Zero0911
New Poster
•
5 Messages
4 years ago
39.0 dBmV
A couple days ago the uncorrectables was in the 800's
0
0