lmmendes's profile

Regular Visitor

 • 

4 Messages

Friday, March 6th, 2020 4:00 PM

Closed

Constantly loosing connection

I'm finding comcast service completely unreliable. A few weeks ago I started loosing connection at some times of the day (generally after 4 p.m). Now the same is happening with the TV service. The troubleshooting always refers to tighten the cables, but I don't think that is the cause since the situation resolves itself after sometimes. I assume that comcast signal is not strong enough for the areas requirements.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Gold Problem Solver

 • 

25.9K Messages

5 years ago

If you don’t agree with the troubleshooting, have a tech out to troubleshoot. Your signal may be borderline and fluctuating good to bad and back

Expert

 • 

111.5K Messages

5 years ago


@lmmendes wrote:
I'm finding comcast service completely unreliable. A few weeks ago I started loosing connection at some times of the day (generally after 4 p.m). Now the same is happening with the TV service. The troubleshooting always refers to tighten the cables, but I don't think that is the cause since the situation resolves itself after sometimes. I assume that comcast signal is not strong enough for the areas requirements.

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

forum icon

New to the Community?

Start Here