Constantly loosing connection

I'm finding comcast service completely unreliable. A few weeks ago I started loosing connection at some times of the day (generally after 4 p.m). Now the same is happening with the TV service. The troubleshooting always refers to tighten the cables, but I don't think that is the cause since the situation resolves itself after sometimes. I assume that comcast signal is not strong enough for the areas requirements.

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Responses

CCAndrew

Gold Problem Solver

•

25.9K Messages

5 years ago

If you don’t agree with the troubleshooting, have a tech out to troubleshoot. Your signal may be borderline and fluctuating good to bad and back

0

EG

Expert

•

111.5K Messages

5 years ago

@lmmendes wrote:
I'm finding comcast service completely unreliable. A few weeks ago I started loosing connection at some times of the day (generally after 4 p.m). Now the same is happening with the TV service. The troubleshooting always refers to tighten the cables, but I don't think that is the cause since the situation resolves itself after sometimes. I assume that comcast signal is not strong enough for the areas requirements.

Start here;

https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

0

Your Home Network

lmmendes

Constantly loosing connection

CCAndrew

EG

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