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Constantly disconnecting from online game. VPN fixes issue.

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Constantly disconnecting from online game. VPN fixes issue.

I am randomly getting disconnected from an online game that's hosted on AWS.

This issue is completely fixed by using a VPN, but this requires extra payment from me so it's not a permanent solution.

Since I never get disconnected while on a VPN, I do not belive there is a connection problem from my home, but rather there are issues with how Comcast is routing to the game servers.

Here is a sample network trace diagnostic:

 

Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
0 My-PC [*IP removed*]
0/ 50 = 0% |
1 1ms 0/ 50 = 0% 0/ 50 = 0% *IP removed*
0/ 50 = 0% |
2 9ms 2/ 50 = 4% 2/ 50 = 4% *IP removed*
0/ 50 = 0% |
3 9ms 0/ 50 = 0% 0/ 50 = 0% be-20026-rur02.santaclara.ca.sfba.comcast.net [*IP removed*]
0/ 50 = 0% |
4 10ms 9/ 50 = 18% 9/ 50 = 18% *IP removed*
0/ 50 = 0% |
5 10ms 0/ 50 = 0% 0/ 50 = 0% be-232-rar01.santaclara.ca.sfba.comcast.net [*IP removed*]
0/ 50 = 0% |
6 12ms 9/ 50 = 18% 9/ 50 = 18% be-3651-cr02.sunnyvale.ca.ibone.comcast.net [*IP removed*]
0/ 50 = 0% |
7 12ms 0/ 50 = 0% 0/ 50 = 0% be-11025-cr01.9greatoaks.ca.ibone.comcast.net [*IP removed*]
0/ 50 = 0% |
8 21ms 10/ 50 = 20% 10/ 50 = 20% be-11525-cr02.losangeles.ca.ibone.comcast.net [*IP removed*]
0/ 50 = 0% |
9 18ms 0/ 50 = 0% 0/ 50 = 0% be-11580-pe02.losangeles.ca.ibone.comcast.net [*IP removed*]
9/ 50 = 18% |
10 18ms 9/ 50 = 18% 0/ 50 = 0% *IP removed*