KremerBrad's profile

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Monday, November 18th, 2019 10:00 PM

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Constant noise from my Xfi Modem

A few months ago my Xfi modem started making a constant 24/7 low humming noise. It almost sounds like a bad fan sound. I have seen other threads with people getting their unit swapped for new ones. How do I go about getting this noisey unit replaced? Thanks!

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Expert

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111.6K Messages

5 years ago

Dead thread from last year now being closed.

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2 Messages

5 years ago

The humming from the 'Xb6' is a totally known thing.  We had one delivered two days ago and it had a loud humming or whirring sound immediately.  A quick google search and guess what - this is a problem with the equipment.  

Xfinity service call was no help other than to suggest a downgrade to the Xb3.

 

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