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Consistent packet loss

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Consistent packet loss

Hey, I have been dealing with this issue for months. I have low latency and high download speeds (500+mbps), but I can't even use simple web apps like discord. The continuous and consistent packet loss is absurd its making my internet unusable. I can't get ahold of comcast on the phone, because they refuse to pick up the phone because I'm apparently in an outage area.... This is extremely frustrating.