New Poster
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1 Message
Consistant Awful Periods of Ping Spiking and Internet Slowdown
Not sure what to do, I am being told to reset my gateway, which I have done about 8 times, and nothing is fixing this. It is happening all day every day, I am unable to get in contact with an actual respresentative because my problem apparently isn't important enough.
I am on a wired connection and I never had this problem until the last week or so.
user_d61rjm
Contributor
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17 Messages
5 years ago
Same here. Work VPN connection drops and webex/zoom pauses.
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EG
Expert
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111.5K Messages
5 years ago
Start here;
https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652
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