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Consecutive T3 timeouts while trying to range on upstream channel

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Consecutive T3 timeouts while trying to range on upstream channel

Every so often my internet will drop out for a few minutes. I looked in the modem log and found these. I have checked the connection between the wall and my modem but both ends are secure and tight and there isnt any splitter, though there could be one for different apartments within the building. Is this something a tech would need to fix or something I could do myself?

Thank you,

 

Sun Mar 22 09:42:00 2020 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64...
Sun Mar 22 09:40:24 2020 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64;C...
Sun Mar 22 09:40:24 2020 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64;...
Sun Mar 22 09:40:24 2020 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64...
Sun Mar 22 09:40:04 2020 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 3;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64;C...
Sun Mar 22 09:40:04 2020 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64;...
Sun Mar 22 09:40:04 2020 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64...
Sun Mar 22 09:40:00 2020 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 2;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64;C...
Sun Mar 22 09:40:00 2020 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64;...
Sun Mar 22 09:40:00 2020 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64...
Sun Mar 22 09:33:12 2020 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64;C...
Sun Mar 22 09:33:12 2020 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64;...
Sun Mar 22 09:33:12 2020 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64...
Sun Mar 22 09:32:53 2020 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 3;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64;C...
Sun Mar 22 09:32:53 2020 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64;...
Sun Mar 22 09:32:53 2020 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64...
Sun Mar 22 09:32:49 2020 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 2;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64;C...
Sun Mar 22 09:32:49 2020 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64;...
Sun Mar 22 09:32:49 2020 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64...
Sun Mar 22 09:25:59 2020 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64;C...
Sun Mar 22 09:25:59 2020 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64;...
Sun Mar 22 09:25:59 2020 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64...
Sun Mar 22 09:25:40 2020 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 3;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64;C...
Sun Mar 22 09:25:40 2020 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64;...
Sun Mar 22 09:25:40 2020 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64...
Sun Mar 22 09:25:35 2020 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 2;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64;C...
Sun Mar 22 09:25:35 2020 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64;...
Sun Mar 22 09:25:35 2020 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64...
Sun Mar 22 09:18:47 2020 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64;C...
Sun Mar 22 09:18:47 2020 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64;...
Sun Mar 22 09:18:47 2020 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64...
Sun Mar 22 09:18:28 2020 Critical (3)

16 consecutive T3 timeouts while trying to range on upstream channel 3;CM-MAC=c4:71:54:20:7f:dc;CMTS-MAC=00:01:5c:80:24:64;C...

 

hannel Status Modulation Channel ID Frequency Power SNR
1 Locked QAM256 10 555000000 Hz 10.5 dBmV 42.5 dB
2 Locked QAM256 11 561000000 Hz 10.2 dBmV 43.0 dB
3 Locked QAM256 12 567000000 Hz 10.0 dBmV 42.5 dB
4 Locked QAM256 13 573000000 Hz 10.1 dBmV 42.5 dB
5 Locked QAM256 14 579000000 Hz 10.3 dBmV 42.5 dB
6 Locked QAM256 15 585000000 Hz 10.4 dBmV 42.5 dB
7 Locked QAM256 17 597000000 Hz 10.4 dBmV 42.5 dB
8 Locked QAM256 18 603000000 Hz 10.2 dBmV 42.4 dB
 
Channel Status Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 33 5120 ksym/sec 36500000 Hz 42.8 dBmV
2 Locked ATDMA 34 5120 ksym/sec 30100000 Hz 42.7 dBmV
3 Locked ATDMA 35 5120 ksym/sec 23700000 Hz 42.7 dBmV
4 Locked ATDMA 36 5120 ksym/sec 17300000 Hz 42.7 dBmV