joesmit's profile

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Monday, January 18th, 2021 10:00 AM

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Connection Issue - Incoming Main Line vs. Wall Outlet

Issue: No connection / bonding when connecting the modem directly to the main line.  When the modem connects to the wall outlets in the house, connection established successfully.  Thoughts?  Thanks.

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Gold Problem Solver

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25.9K Messages

4 years ago

Are you sure you only have one drop up to your house? Or are you sure the outlet you are testing is connected to the same outer drop you are testing(disconnect it does interior outlet lose signal)?
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