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Connection Drops Every 5-20 minutes after 8PM every night!

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Regular Visitor

Connection Drops Every 5-20 minutes after 8PM every night!

This has been happening for months. Yes, I've reset the modem. And when I spoke with someone at Xfinity today, they told me that my modem wasn't too old.

 

Reading this thread, I see that other people have experienced the same problem and it turned out to be something outside their home, which I imagine could be the case with mine because my neighbors have been having the same problems for months as well. On that thread, the problem was resolved when they discovered a bird nest on the outside cables and for another person when they changed some other thing. I'm beyond frustrated!

 

Thanks in advance.

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Expert

Re: Connection Drops Every 5-20 minutes after 8PM every night!

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652



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