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Connecting 2.4 GHz via ethernet cable

joehenry51
New Poster

Connecting 2.4 GHz via ethernet cable

How can I connect a 2.4 GHz camera base via ethernet?   My network shows  my  wifi  is  running  at   5 GHz.

CCAndrew
Diamond Problem Solver

Re: Connecting 2.4 GHz via ethernet cable

Ethernet isn’t Wi-Fi, plug it in

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EG
Expert

Re: Connecting 2.4 GHz via ethernet cable


@joehenry51 wrote:

How can I connect a 2.4 GHz camera base via ethernet?   My network shows  my  wifi  is  running  at   5 GHz.


If you meant 2.4 WiFi, and you are using a Comcast supplied gateway device, 

the two WiFi bands have recently been combined into one with the Comcast gateway devices. Some devices get confused and don't know how to see / talk to combined bands.


If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;


https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi



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joehenry51
New Poster

Re: Connecting 2.4 GHz via ethernet cable

Camera base has been connected with ethernet cable and doesn't recognize/connect. Xfinity support helped me to rename 2.4 and 5 MGz separately, I thought it would help camera base connect if my wifi was set to 2.4 MHz. No dice. Camera support walked me thru connections as well... no dice. Might be camera base itself... oh well. They did suggest new base to be sent... we'll see. 

NoNoBadPuppy
Contributor

Re: Connecting 2.4 GHz via ethernet cable

An ethernet connection does not use Wi-Fi and does not use either 2.4 GHz or 5 GHz. 

Try using another ethernet cable.  Perhaps the one you are using is not working. 

In short, when you connect your camera to your router via ethernet, it should automatically connect and appear in your network.  You may have to determine what IP address the camera has in order to connect to it.  Be advised that the IP address of the camera can change each time you reboot the modem/router, unless you assign a static IP address to it.