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Connect to modem but cannot access the majority of website

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Regular Visitor

Connect to modem but cannot access the majority of website

It's been happening for about 2 weeks and no luck. Can only access certain sites like youtube and google and cannot even connect the xfinity wifi anymore.

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Official Employee

Re: Connect to modem but cannot access the majority of website


@miyita27 wrote:

It's been happening for about 2 weeks and no luck. Can only access certain sites like youtube and google and cannot even connect the xfinity wifi anymore.


Hi @miyita27

 

Sorry for the experience you're having. I'd be happy to complete the necessary troubleshooting to get this resolved. I've just read your private message and will be replying shortly.  


I am an Official Comcast Employee.
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