Commscope CSAPDU5VPI Lifespan

[ekanenh]

Does anyone have an idea of the approximate lifespan of a Commscope CSAPDU5VPI "subscriber amplifier."  The comncast tech installed one when I got x1 service several (5+) years ago, and process of elimination seems to boil down to that.

[CCAndrew]

There’s no real lifespan, just like anything electronic. What’s your issue?

[ekanenh]

I guess by "lifespan" I was trying to crowdsource "how long did yours last?"  I have a general sense of comcast modems and gateways sionce I've been renting them for a long time.  Anyway, I've had recent service dropout, and xfinity keeps re-setting the gateway and telling me its operating correctly.  Basically, I've eliminated every other piece of hardware.  If various people said, "I've had mine for 15 years and no problem," I wouldn't bother.  But for $30 and 20 minutes in my attic, it seems worth it to replaced a piece of equipment that sits in an area that probably exceeds 100 degrees on many summer days and probably stays below freezing for most of the winter.

[ComcastJamesH]

That's a really astute observation! If you've already eliminated every other source of interference, it's entirely possible the amplifier could be causing you issues, especially following a service interruption in your area. Have you already tried power-cycling the amplifier, to see if things connect better after it restarts? Does the amplifier have a solid "Power" indicator light, and are all the cables connected securely?

[EG]

@ekanenh 

Your modem's signal status values will reveal whether or not the amp is functioning properly. What do they look like ?  Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.