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Comcast Wifi's Incompatibility with Zoom and/or Facetime

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Comcast Wifi's Incompatibility with Zoom and/or Facetime

Having very frequent connection issues with my Comcast Wifi and using either Zoom or Facetime video conferences. It's been extremely unreliable, and almost unusable in a professional setting.

 

The network seems to drop the call and freeze, forcing me to reboot my router, every 20-30 minutes. Any help or advice would be greatly appreciated!

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Expert

Re: Comcast Wifi's Incompatibility with Zoom and/or Facetime

For a test, does a computer hardwired directly to the router / gateway device with an ethernet cable have the same problem ?



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