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Comcast Modem cycles continually

Sirallan51
New Poster

Comcast Modem cycles continually

3 different techs have tried to resolve this problem. New modem, cable box, wiring, splitter, outside box replaced, wire from pole replaced. All to no avail. Last tech again teolaced everything, worked great for 15 minutes. Modem is cycling about every 5 minutes.
EG
Expert

Re: Comcast Modem cycles continually

What do the modem's signal stats look like ? T Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?



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