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Coaxial Cable Connection

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New Poster

Coaxial Cable Connection

With this pandemic going on the technicians weren't allowed to come into my residence, so I'm having to set it up myself. The problem i've ran into is that I don't have a wall outlet in my house. I found the cord he was talking about that was coming out of the floor, but I can't connect it because of the compression connector on the coaxial cord coming out of the floor causing it not to fit properly, this is the only cord in my house. Can anyone help me out with this situation?
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Diamond Problem Solver

Re: Coaxial Cable Connection

There isn’t much you do because of the pandemic. Get the proper tools, cut it, pull it where you need it and put a new connector on. Or extend the outlet with another piece of cable. Sorry you weren’t clear about this. Check YouTube there’s tons of diy videos to help get it done. Or post a picture of what you’re referring to for clearer instructions

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New Poster

Re: Coaxial Cable Connection

Honestly thats beyond my abilities, I've already watched youtube videos and did all of the research I could. With this stay-at-home order implemented Its hard to get out to go and get everything I need considering all of the crowd thats rushing to get every single thing they can. Do you know if the technicians can come into the house if nobody is here, or are they just not allowed to in general?
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Regular Contributor

Re: Coaxial Cable Connection

Check out places like ebay and amazon for tools and parts. 

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Regular Contributor

Re: Coaxial Cable Connection

I'm confused by the statement that the connector doesn't fit.  Some people get confused by something like a terminator on the end of the cable.  (If so, you just unscrew it to remove it.) As mentioned, maybe you can post a picture of what doesn't fit?

 

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Expert

Re: Coaxial Cable Connection


@treybryant wrote:
Honestly thats beyond my abilities, I've already watched youtube videos and did all of the research I could. With this stay-at-home order implemented Its hard to get out to go and get everything I need considering all of the crowd thats rushing to get every single thing they can. Do you know if the technicians can come into the house if nobody is here, or are they just not allowed to in general?

Another option would be to call around your local area for a low voltage electrician. You may be able to find one that is willing to do it for you. Good luck !



I am not a Comcast Employee.
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New Poster

Re: Coaxial Cable Connection

Sadly it won't let me post a picture, if you send me your email i'd gladly send you a picture of it. Thank you!
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Diamond Problem Solver

Re: Coaxial Cable Connection

Even on a normal day a tech can’t go into a house with nobody there

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
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