Civilization 6 packet loss to servers.

Hello, I am having issues where in a multiplayer game of Civilization 6 match I am being dropped from the game because the packets just dont return so the game loses connection. my internet the packets being sent to a game server particularly to 2k.com I ran a trace route and it is dropping packets and switching between multiple comcast servers went tracing to 2k.com which is what civilization 6 uses. 

I have 1000mpbs down and I know that its not my pc because I've traced from 2 separate pc's on the network. This seems to be on comcasts side because I've done everything to fix it. Opened the recommended ports from 2k.com. Messed with firewall issues and nothing has fixed it.

Anyone have any fixes or similar problems?