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Changing modem/router on the fly

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New Poster

Changing modem/router on the fly

I have a Netgear A1750 router/modem. I would like to check and see if it will work (compatible) and I take Comcast modem back. But if it dont work, I will keep the comcast modem.

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Expert

Re: Changing modem/router on the fly

The Netgear C6300 is compatible but it depends on your speed tier. It's good for speeds up to 369 Mbps down;

 

https://www.xfinity.com/support/devices#details



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New Poster

Re: Changing modem/router on the fly

Perhaps I  did not make myself clear. I know what speeds the Netgear will support. I have much less than that. I am on the cheap end at 25mbs. I was wondering if there was a way to unplug the Comcast modem, plug in my Netgear to see if it works. It was given to me and I can save $14.00 a month if the Netgear will work. 

Hopefully I have made this more understandable. 

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Expert

Re: Changing modem/router on the fly

Plug it in and call 1800comcast. Ask the rep to activate / provision it for service.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Regular Contributor

Re: Changing modem/router on the fly

In my cable plant, you can activate the modem when the PC auto launches an activation page. Just insert the info they want to know and it will reboot. Then you will be online with the new device. If no page or if no luck using self activation, you can call Comcast at 1800-266-2278. Once that is done, power off the modem, and connect it to the router, then power cycle the modem.

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New Poster

Re: Changing modem/router on the fly

thanks to all. appreciate the help.