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Change Internet Essentials WiFi Password

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New Poster

Change Internet Essentials WiFi Password

I just spent 20+ mins going through chatbot & automated menu options. When I click on the “change WiFi password” link IT DOES NOT WORK - it loops me back to the menu options page. I am logged in to my account when trying this. I do not possess the magic Spell nor Wand to produce a live agent via either chat or phone. It’s the most horrific “customer support” experience maybe ever.
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Silver Problem Solver

Re: Change Internet Essentials WiFi Password

See if this helps:

https://www.xfinity.com/support/articles/view-change-wifi-password


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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