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Central Massachusetts Internet barely working???

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Contributor

Central Massachusetts Internet barely working???

We live just south of Worcester MA.  The internet has been at a snails pace for about 24 hours now.

 

Checked the my account outeages and the map says no outages.

 

Restarting everything several times.  It was hard just to get on this forum.

 

Latency on al websites of about 10-15 seconds. 

 

Is there an outage or problem  in central Massachusetts???

 

If there is please inform,  something is very wrong here.  Thanks

 

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Expert

Re: Central Massachusetts Internet barely working???

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

 

 



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Contributor

Re: Central Massachusetts Internet barely working???

Yeah,  I started there and went down that list BEFORE  I published a question here.

 

This happened about 3 weeks ago and it cleared up within a day.  I had to wait an ungodly amount of time to get an agent on the phone,  that told me there was a problem in the area, even though the map said there wasn't .   What is the deal with that?