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Cannot port forward from admin

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New Poster

Cannot port forward from admin

I'm trying to set up a port forward from admin tool, but it does not let me do so, instead it redirects me to the xFI page(and I don't see the switch to enable port forward), in which I cannot put the public IP in order for it to work properly. Is there a way I can get it to work?
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Silver Problem Solver

Re: Cannot port forward from admin


@darkflame275 wrote:
I'm trying to set up a port forward from admin tool, but it does not let me do so, instead it redirects me to the xFI page(and I don't see the switch to enable port forward), in which I cannot put the public IP in order for it to work properly. Is there a way I can get it to work?

Did you read this?

https://www.xfinity.com/support/articles/port-forwarding-xfinity-wireless-gateway


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I am just a customer, volunteering my time to help other customers here in the Forums.
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