Cannot get an xfinity rep on phone or chat after multiple attempts

ChiChando · ‎06-25-2020

Anyone else experiencing this? The text i received back said "we'll call you within 1 minute" - never called at all. My chat window said I had contacted an agent, but they never arrived. I'm experiencing very slow internet speeds and have already had xfinity reboot the modem.

EG · ‎06-25-2020

Start here;

https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

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Cannot get an xfinity rep on phone or chat after multiple attempts

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