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Cannot disable MoCA

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New Poster

Cannot disable MoCA

I enabled it to see if that would help our internet connection mainly for ps4 since it’s been kicking of game on and off. That did not help so I went back to disable on the IP address site. Says it’s waiting for backend to be fully executed and then goes back to enabled. I don’t know if this is affecting my internet connection. With all things going on currently i cannot get through to an agent. What should I do.?
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Diamond Problem Solver

Re: Cannot disable MoCA

Leave it alone, it's not going to affect your internet. You'll probably have to get in touch with customer service, if it bothers you


I am a Retired Official Comcast Employee
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