Cannot access certain websites or IP addresses

[mitchtyler]

Hello, I got Xfinity residential internet service hooked up today, and I cannot access my company's remote IP address for our CRM system.  I've tried in Chrome and Edge (I'm on a Windows 10 Surface Book), I just get the error listed below.  Same thing on my iphone (on WiFi) but as soon as I switch to cellular data or hotspot my phone and open on laptop, I can connect right up. I have adjusted DNS settings on the laptop adapter settings (don't know how to adjust on xfinity modem/router.  Not in bridge mode, haven't customized anything yet.  It was actually working immediately after install when I had an existing "session" but when I came home this evening I can't connect to complete critical work.

This site can’t be reached

********* took too long to respond.

Try:

• Checking the connection
• Checking the proxy and the firewall

ERR_CONNECTION_TIMED_OUT

[EG]

Have you port forwarded (if needed) in the necessary ports in your router and opened the ports in any firewalls that you have on your LAN network ? Have you consulted your company's IT support dept ?

[GaryAnderson73]

Was curious if this ever got resolved? I am having the same problem with specific web sites!

[EG]

.@GaryAmderson73

Please create a new topic of your own here on this board detailing your issue, thanks. Dead thread from last year now being closed.