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Can't connect Amazon Fire 4K to Xfinity network

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New Poster

Can't connect Amazon Fire 4K to Xfinity network

I can't get Amazon Fire 4K to connect with XFinity WIFI.  When I bring my Fire device up on the TV I can get to the Network-Connect screen, select my netowrk, enter password but then it does not connect.  Also, cannot connect using WPS button.  Also tried connecting to unsecured xfinitywifi but still no luck.  Any suggestions

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Expert

Re: Can't connect Amazon Fire 4K to Xfinity network

Any error messages ? Are you sure that you are using your home network's correct and current WiFi broadcast name (SSID), and your WiFi network's correct and current password / network security key ?



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