Community Forum
Top

Can't connect Amazon Fire 4K to Xfinity network

Highlighted
BranchW
New Poster
‎03-24-2020 07:53 PM

Can't connect Amazon Fire 4K to Xfinity network

I can't get Amazon Fire 4K to connect with XFinity WIFI.  When I bring my Fire device up on the TV I can get to the Network-Connect screen, select my netowrk, enter password but then it does not connect.  Also, cannot connect using WPS button.  Also tried connecting to unsecured xfinitywifi but still no luck.  Any suggestions

Labels:
0 Likes
Reply
Highlighted
EG
Expert
‎03-24-2020 11:50 PM

Re: Can't connect Amazon Fire 4K to Xfinity network

Any error messages ? Are you sure that you are using your home network's correct and current WiFi broadcast name (SSID), and your WiFi network's correct and current password / network security key ?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
0 Likes
Reply
Visit Our Help Communities