Community Forum

Can't access a particular web address for work

Highlighted
New Poster

Can't access a particular web address for work

I think my modem or Comast has a url blocked or something.  I can't visit this url using chrome or IE on my cell or laptop when connected to my home WIFI.  How do I fix this?  It is not blocked in teh browsers I alreayd checked that.  Thanks!

Highlighted
Expert

Re: Can't access a particular web address for work

Perhaps the output of a traceroute to the domain will reveal where the blockage is occurring.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
New Poster

Re: Can't access a particular web address for work

How do I do that? I can’t ping the domain that I’m trying to reach
Highlighted
Expert

Re: Can't access a particular web address for work

Traceroute will still work up to the point of the blockage... Trace to the URL of the site.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!