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4 Messages
Friday, March 27th, 2020 1:00 PM
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My Cable Modem keeps rebooting and is unable to establish connection...any help?
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5 years ago
Arris SB8200
the modem gets to the 4th green light blinking and then reboots/starts over with 1 green light
Expert
111.4K Messages
When there is a connection, what do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.What is the exact make and model number of the modem ?
when there is a connection the 4th light turns blue
i went out and bought a brand new cable modem same make and model Arris SB8200 and it does the same thing.
Call 1800comcast and report this to the rep. Good luck !
bigoxsf
New Poster
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4 Messages
5 years ago
Arris SB8200
the modem gets to the 4th green light blinking and then reboots/starts over with 1 green light
0
0
EG
Expert
•
111.4K Messages
5 years ago
When there is a connection, what do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1
Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.
What is the exact make and model number of the modem ?
0
0
bigoxsf
New Poster
•
4 Messages
5 years ago
when there is a connection the 4th light turns blue
0
0
bigoxsf
New Poster
•
4 Messages
5 years ago
i went out and bought a brand new cable modem same make and model Arris SB8200 and it does the same thing.
0
0
EG
Expert
•
111.4K Messages
5 years ago
Call 1800comcast and report this to the rep. Good luck !
0
0