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Trying to find out why my office keeps dropping calls. I have a couple of locations connected to a PBX in a data center, and only one location is experiencing call drops. Originally had T3 and T4 errors at this location where the calls were dropping. Tech came out and replaced a co-ax end on the outside of the building. I haven't seen anymore T3 or T4 errors since. But still getting complaints of calls dropping. Here are the specs on the modem:
Cisco DPC3941B v1
System Uptime:6 days 1h: 30m: 35s
I see a lot of uncorrectable packets. Is this normal for being up for 6 days?
Here is a screenshot of the stats:
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
