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CM 1000 - Error Log Help

AntKnee00
New Poster

CM 1000 - Error Log Help

Getting the below two error messages:

 

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:59:c0:f6:97:40;CMTS-MAC=00:01:5c:8d:ac:54;CM-QOS=1.1;CM-VER=3.1

 

AND

 

TEK Invalid - Invalid Key Sequence Number;CM-MAC=14:59:c0:f6:97:40;CMTS-MAC=00:01:5c:8d:ac:54;CM-QOS=1.1;CM-VER=3.1;

 

Any help in decifering both would be greatly appreciated!

EG
Expert

Re: CM 1000 - Error Log Help

What do the modem's signal stats look like ? Try getting them here; http://192.168.100.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.




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