New Poster
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17 Messages
CM 1000 - Error Log Help
Getting the below two error messages:
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:59:c0:f6:97:40;CMTS-MAC=00:01:5c:8d:ac:54;CM-QOS=1.1;CM-VER=3.1
AND
TEK Invalid - Invalid Key Sequence Number;CM-MAC=14:59:c0:f6:97:40;CMTS-MAC=00:01:5c:8d:ac:54;CM-QOS=1.1;CM-VER=3.1;
Any help in decifering both would be greatly appreciated!
EG
Expert
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111.6K Messages
5 years ago
What do the modem's signal stats look like ? Try getting them here; http://192.168.100.1
Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.
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