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CGM4140COM Gateway Operating Manual

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CGM4140COM Gateway Operating Manual

Is there a detailed manual available for the CGM4140COM Gateway?

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Silver Problem Solver

Re: CGM4140COM Gateway Operating Manual


@cerritas wrote:

Is there a detailed manual available for the CGM4140COM Gateway?


No.  This is all I found:

https://support.shaw.ca/t5/internet-articles/equipment-info-bluecurve-gateway/ta-p/5632

https://secure.xfinity.com/anon.comcastonline2/support/help/faqs/wireless_gateway/HOW5220_DG558_XB6_...


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Re: CGM4140COM Gateway Operating Manual

Thank you for your response.  I must say, having worked in engineering for 40 years in areas that touch on IT I am simply amazed that Comcast would ship the CGM4140COM without ANY reasonable documentation.  If there are any Comcast Tech Support representatives monitoring this forum I would kindly ask them to forward this to  their tip tier support management to resolve this issue.   The "Getting Started Guide" is totally inaquate. 

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Silver Problem Solver

Re: CGM4140COM Gateway Operating Manual


@cerritas wrote:

Thank you for your response.  I must say, having worked in engineering for 40 years in areas that touch on IT I am simply amazed that Comcast would ship the CGM4140COM without ANY reasonable documentation.  If there are any Comcast Tech Support representatives monitoring this forum I would kindly ask them to forward this to  their tip tier support management to resolve this issue.   The "Getting Started Guide" is totally inaquate. 


For the majority of the Gateway users, it is just install and forget.

For advanced users, they can purchase their own modem and get a manual at the same time.

Purchase price usually is less than leasing an XB6 over time.

https://forums.xfinity.com/t5/Your-Home-Network/Video-How-to-purchase-your-own-modem-and-router-for-...


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Contributor

Re: CGM4140COM Gateway Operating Manual

Unless you are using phone service which I beleive requires the rental of a modem.

In my case, a manual would be useful as I am trying to trouble shoot the implementation of xFi pods. 

 

It seems though that the Comcast modifications to the Plume technology are not even well documented within the Comcast organization.

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Re: CGM4140COM Gateway Operating Manual

For those of us that do not need the Routing or WiFi functionality of the XFi Gatway it would be nelpful to know how to access the Bridge Mode Enable..It would be helpful to know the IP address...How to make a factory reset...none of which is mentioned in the "Getting Started Guide"  The WEP functionality....what the flashing Led's mean...Just the basicss...

 

 

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Re: CGM4140COM Gateway Operating Manual

You can get a pdf copy of the CGM4140 User Manual here

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Expert

Re: CGM4140COM Gateway Operating Manual


@cerritas wrote:

For those of us that do not need the Routing or WiFi functionality of the XFi Gatway it would be nelpful to know how to access the Bridge Mode Enable..It would be helpful to know the IP address...How to make a factory reset...none of which is mentioned in the "Getting Started Guide" 

 


https://www.xfinity.com/support/articles/wireless-gateway-enable-disable-bridge-mode

 

You reset it back to factory defaults by depressing and holding in the recessed reset button on the rear for 30 seconds.



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