Community Forum

Bypassing time limits?

Sarahd0913
New Poster

Bypassing time limits?

I've got it set up for 330hrs and then pause all devices, yet somehow he it is showing he's been on for 730hrs and it's showing him paused, yet he is still obviously connected and still using the wifi, how is he getting around it and how can I get it to stop?
ComcastRayana
Official Employee

Re: Bypassing time limits?

Hello, @Sarahd0913. This link shows how to control all of the devices that are on your home network, https://comca.st/3piZZa4. It shows the different symbols to see if something is paused or in bedtime mode. Are you seeing the paused symbol next to his device icons since he is past the hours you set? 


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