New Poster
•
3 Messages
Blocked my website/domain
A few weeks before I started Have a problem that i can’t access my own website ( www.ansuon.com) via my home network via comcast internet but it’s perfectly fine and opens the webpage via cellular network and at my work place ( with different ISP) , initially i though the problem was from web hosting, contact them and found perfectly ok. The strange thing is if i use the VPN on my home network i am able to access the website, do anyone knows whats wrong happening on?
Accepted Solution
EG
Expert
•
111.5K Messages
5 years ago
Please post the output of a traceroute to the site. Perhaps it may reveal where the blockage is occuring.
0
0
MikeB39A
Problem Solver
•
692 Messages
5 years ago
I was able to access you site. Not sure why you can't.
0
0
sudeep627
New Poster
•
3 Messages
5 years ago
This is the below PRINT result i got after i traceroute the site
traceroute to ansuon.com (128.199.177.108), 64 hops max, 72 byte packets
1 10.10.1.1 (10.10.1.1) 3.171 ms 1.624 ms 2.044 ms
2 96.120.105.177 (96.120.105.177) 10.441 ms 9.894 ms 9.720 ms
3 xe-8-1-0-sur01.parkville.md.bad.comcast.net (68.85.139.41) 18.845 ms 8.817 ms 9.193 ms
4 96.110.234.5 (96.110.234.5) 12.312 ms 28.022 ms 23.605 ms
5 ae-14-ar01.capitolhghts.md.bad.comcast.net (68.87.168.53) 13.219 ms 15.425 ms 15.281 ms
6 be-31431-cs03.ashburn.va.ibone.comcast.net (96.110.40.25) 15.115 ms 15.285 ms 29.818 ms
7 be-2304-pe04.ashburn.va.ibone.comcast.net (96.110.37.138) 14.695 ms 16.083 ms 17.225 ms
8 ix-ae-17-0.tcore1.aeq-ashburn.as6453.net (66.198.154.249) 13.983 ms 14.543 ms 14.050 ms
9 if-ae-2-2.tcore2.aeq-ashburn.as6453.net (216.6.87.1) 248.481 ms 246.028 ms 247.460 ms
10 if-ae-36-2.tcore2.lvw-losangeles.as6453.net (216.6.87.111) 254.933 ms 252.016 ms 252.248 ms
11 if-ae-7-2.tcore2.svw-singapore.as6453.net (180.87.15.25) 251.436 ms 249.317 ms 242.597 ms
12 if-ae-2-2.tcore1.svw-singapore.as6453.net (180.87.12.1) 282.913 ms 244.599 ms 245.146 ms
13 if-ae-11-2.thar1.svq-singapore.as6453.net (180.87.98.37) 249.059 ms 270.904 ms 249.688 ms
14 120.29.214.142 (120.29.214.142) 248.981 ms 251.011 ms 250.540 ms
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
31 * * *
32 * *
0
0
EG
Expert
•
111.5K Messages
5 years ago
O/k your packets are not making past a Tata Communications Ltd. backbone transit router in Singapore. This is far beyond Comcast webspace. You should contact Tata and / or the web hosting company concerning this. Good luck !
0
0
sudeep627
New Poster
•
3 Messages
5 years ago
@EG Thank you so much for your time and the kind information , let me talk to my hosting provider hopefully they a solution for this problem.
0
0
EG
Expert
•
111.5K Messages
5 years ago
My pleasure. Good luck !
0
0