Howdy,
I'm running an Arris SB8200 and running into some packet loss problems that I don't believe is within my local network.
There's no splitters on property. There's one coaxial joiner under the house and another one outside that's grounding the coaxial on my property.
I'm looking for advice and/or I'd like to see about getting a technician to review outside my property going to it to see if there's any problems on the node (?).
Is there any suggested tools I could buy to test the coaxial cable?
I see these all the time in the Event Log:
| 7/14/2020 23:02 |
2436694061 |
5 |
"Dynamic Range Window violation" |
| 07/14/2020 23:02 |
82001100 |
5 |
"RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=14:c0:3e:02:24:f1;CMTS-MAC=00:01:5c:a8:e0:62;CM-QOS=1.1;CM-VER=3.1;" |
| 07/14/2020 23:02 |
82000500 |
3 |
"Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=14:c0:3e:02:24:f1;CMTS-MAC=00:01:5c:a8:e0:62;CM-QOS=1.1;CM-VER=3.1;" |
| 07/14/2020 23:02 |
2436694061 |
5 |
"Dynamic Range Window violation" |
| 07/14/2020 23:02 |
82001200 |
5 |
"RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=14:c0:3e:02:24:f1;CMTS-MAC=00:01:5c:a8:e0:62;CM-QOS=1.1;CM-VER=3.1;" |
| 07/14/2020 23:02 |
2436694061 |
5 |
"Dynamic Range Window violation" |
| 07/14/2020 23:02 |
82001200 |
5 |
"RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=14:c0:3e:02:24:f1;CMTS-MAC=00:01:5c:a8:e0:62;CM-QOS=1.1;CM-VER=3.1;" |
| 07/14/2020 23:02 |
2436694061 |
5 |
"Dynamic Range Window violation" |
| Channel ID |
Lock Status |
Modulation |
Frequency |
Power |
SNR/MER |
Corrected |
Uncorrectables |
| 9 |
Locked |
QAM256 |
507000000 Hz |
1.8 dBmV |
38.9 dB |
237 |
564 |
| 1 |
Locked |
QAM256 |
459000000 Hz |
2.4 dBmV |
38.8 dB |
290 |
662 |
| 2 |
Locked |
QAM256 |
465000000 Hz |
2.5 dBmV |
39.1 dB |
327 |
715 |
| 3 |
Locked |
QAM256 |
471000000 Hz |
2.5 dBmV |
39.0 dB |
279 |
678 |
| 4 |
Locked |
QAM256 |
477000000 Hz |
2.5 dBmV |
39.0 dB |
251 |
624 |
| 5 |
Locked |
QAM256 |
483000000 Hz |
2.6 dBmV |
39.1 dB |
271 |
625 |
| 6 |
Locked |
QAM256 |
489000000 Hz |
2.2 dBmV |
39.3 dB |
297 |
581 |
| 7 |
Locked |
QAM256 |
495000000 Hz |
2.2 dBmV |
39.3 dB |
246 |
603 |
| 8 |
Locked |
QAM256 |
501000000 Hz |
2.1 dBmV |
39.2 dB |
242 |
548 |
| 10 |
Locked |
QAM256 |
513000000 Hz |
1.7 dBmV |
38.8 dB |
221 |
627 |
| 11 |
Locked |
QAM256 |
519000000 Hz |
1.7 dBmV |
38.8 dB |
247 |
589 |
| 12 |
Locked |
QAM256 |
525000000 Hz |
1.5 dBmV |
38.4 dB |
284 |
459 |
| 13 |
Locked |
QAM256 |
531000000 Hz |
1.0 dBmV |
38.3 dB |
251 |
462 |
| 14 |
Locked |
QAM256 |
537000000 Hz |
0.9 dBmV |
38.2 dB |
312 |
481 |
| 15 |
Locked |
QAM256 |
543000000 Hz |
3.3 dBmV |
38.6 dB |
258 |
537 |
| 16 |
Locked |
QAM256 |
549000000 Hz |
3.0 dBmV |
38.6 dB |
214 |
444 |
| 17 |
Locked |
QAM256 |
555000000 Hz |
2.9 dBmV |
38.6 dB |
262 |
472 |
| 18 |
Locked |
QAM256 |
561000000 Hz |
2.8 dBmV |
39.0 dB |
170 |
415 |
| 19 |
Locked |
QAM256 |
567000000 Hz |
2.7 dBmV |
39.0 dB |
152 |
474 |
| 20 |
Locked |
QAM256 |
573000000 Hz |
2.6 dBmV |
38.9 dB |
193 |
428 |
| 21 |
Locked |
QAM256 |
579000000 Hz |
2.6 dBmV |
38.8 dB |
165 |
431 |
| 22 |
Locked |
QAM256 |
585000000 Hz |
2.6 dBmV |
38.7 dB |
155 |
461 |
| 23 |
Locked |
QAM256 |
591000000 Hz |
2.6 dBmV |
38.6 dB |
142 |
406 |
| 24 |
Locked |
QAM256 |
597000000 Hz |
2.4 dBmV |
38.6 dB |
156 |
399 |
| 25 |
Locked |
QAM256 |
603000000 Hz |
2.5 dBmV |
38.4 dB |
159 |
403 |
| 26 |
Locked |
QAM256 |
609000000 Hz |
2.3 dBmV |
38.6 dB |
171 |
362 |
| 27 |
Locked |
QAM256 |
615000000 Hz |
2.3 dBmV |
38.6 dB |
152 |
403 |
| 37 |
Locked |
Other |
690000000 Hz |
1.0 dBmV |
35.0 dB |
1633985900 |
0 |
| 38 |
Not Locked |
QAM256 |
0 Hz |
0.0 dBmV |
39.1 dB |
420 |
771 |
| 39 |
Locked |
QAM256 |
435000000 Hz |
1.7 dBmV |
39.1 dB |
504 |
724 |
| 40 |
Locked |
QAM256 |
441000000 Hz |
1.8 dBmV |
39.1 dB |
392 |
760 |
| 41 |
Locked |
QAM256 |
447000000 Hz |
1.9 dBmV |
39.0 dB |
332 |
737 |
| Upstream Bonded Channels |
| Channel |
Channel ID |
Lock Status |
US Channel Type |
Frequency |
Width |
Power |
| 1 |
4 |
Locked |
SC-QAM Upstream |
16600000 Hz |
6400000 Hz |
42.0 dBmV |
| 2 |
1 |
Locked |
SC-QAM Upstream |
35800000 Hz |
6400000 Hz |
42.0 dBmV |
| 3 |
2 |
Locked |
SC-QAM Upstream |
29400000 Hz |
6400000 Hz |
42.0 dBmV |
| 4 |
3 |
Locked |
SC-QAM Upstream |
23000000 Hz |
6400000 Hz |
42.0 dBmV |
