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Arris SB8200 2nd IP address

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New Poster

Arris SB8200 2nd IP address

Can anyone help in setting up a 2nd IP address for Arris SB8200 Modem?
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Silver Problem Solver

Re: Arris SB8200 2nd IP address

Please use the Search feature on this forum to check the multiple threads on this. The general answer is that if you are not a business customer, getting a second IP is unlikely.

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Expert

Re: Arris SB8200 2nd IP address


@MaddoxAmurao wrote:
Can anyone help in setting up a 2nd IP address for Arris SB8200 Modem?

First, check the "Rate Card" for your local area to see if that feature is even available anymore. Seems that it is being phased out;


https://www.xfinity.com/support/rate-card/


It's a PDF.


Scroll down to "Xfinity Internet" and look for "Additional IP Addresses".


If nothing is listed then it's likely to have been discontinued in your local market area.



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Official Employee

Re: Arris SB8200 2nd IP address

Hi, MaddoxAmurao. Thank you for posting! I would be happy to check your account on this end to confirm for you. I will respond to your PM shortly. 


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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