micahsoel's profile

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Wednesday, November 13th, 2019 9:00 AM

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Additional IP Addresses Needed

I need additional IP addresses to my home. I've heard it's possible on residential accounts. If so, how do we do that? If it's not available on a residential line I'd consider changing to a business account. I'd even be open to getting a 5 IP block if necessary. 

 

I know it's possible based on other forums, but seems I need to talk with an "official employee" and phone support doesn't help.

 

Any idea??

 

thank you in advnace. 

 

 

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Expert

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111.7K Messages

6 years ago

First, check the "Rate Card" for your local area to see if that feature is even available anymore. Seems that it is being phased out;

 

https://www.xfinity.com/support/rate-card/

 

It's a PDF.


Scroll down to "Xfinity Internet" and look for "Additional IP Addresses".

 

If nothing is listed then it's likely to have been discontinued in your local market area.

 

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