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Hi @leorleorleor! Thanks for bringing this to our attention. My team can help investigate this. To get a better understanding, I want to ask a few more questions. When you notice the differences in information, are you using the xFi App or the Xfinity xFi Website? Can you check both places and let us know if they report the same inconsistencies?
Have you tried to delete and rest the Downtime and or Active Time Limits to see if anything changes?
(Download the Xfinity app for free from the Apple App Store or Google Play)
I am an Official Comcast Employee.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
