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Access Denied - Downstream Channel Locked

stanton_123
New Poster

Access Denied - Downstream Channel Locked

Using an Arris 6900SBG-AC modem.
Was getting intermittently disconnected. Now I have 0 internet. Cable works so I know I'm getting a signal in to the house.

Web manager shows I have a down stream channel locked but the Connectivity State says "Access Denied".

Anyone else run into this issue? Don't think it's my stuff.