Community Forum
Top

2nd IP address

Highlighted
Lkarie
New Poster
‎05-14-2020 12:10 PM

2nd IP address

I would like to get an additional IP address added to my residential account. I have the Xfinity Dual Band802.11ac router. How do I add an additional IP address? I called Xfinity customer service and the person I spoke to did not know if this was possible. Do I need a VPN? Please explain the process. Thank you.

0 Likes
Reply
Highlighted
EG
Expert
‎05-14-2020 12:24 PM

Re: 2nd IP address

What is the exact make and model number of your modem ? It sounds like it is one of those combo modem / router gateway devices. If it is, you can't get a second public / WAN IP address for it.

 



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
0 Likes
Reply
Visit Our Help Communities