Lkarie's profile

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2 Messages

Thursday, May 14th, 2020 9:00 AM

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2nd IP address

I would like to get an additional IP address added to my residential account. I have the Xfinity Dual Band802.11ac router. How do I add an additional IP address? I called Xfinity customer service and the person I spoke to did not know if this was possible. Do I need a VPN? Please explain the process. Thank you.

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Expert

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111.6K Messages

5 years ago

What is the exact make and model number of your modem ? It sounds like it is one of those combo modem / router gateway devices. If it is, you can't get a second public / WAN IP address for it.

 

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