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25mbps with a 600mbps plan.

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New Poster

25mbps with a 600mbps plan.

I don't know what is wrong with my plan that I got about 2 months ago. I have the 600mbps plan yet it never goes above 25mbps and is usualy way below that. Help please I am frustrated with this poor performace. (this is happening on every computer in the household).

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Expert

Re: 25mbps with a 600mbps plan.

What do you get for the upload speed ? 

 

What is the exact make and model number of the modem you are using ?



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New Poster

Re: 25mbps with a 600mbps plan.


@EG wrote:

What do you get for the upload speed ? 

 

What is the exact make and model number of the modem you are using ?


internet.PNG

This is the speed I am getting both download and upload.

 

This is the modem I am using:

Voice and Data Modem

TECHNICOLOR CGM4331COM

Serial #: F4C1146A5A6C

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New Poster

Re: 25mbps with a 600mbps plan.