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2 network names: xfinitywifi and the network I set up

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New Poster

2 network names: xfinitywifi and the network I set up

I set up a new Xfinity xfi gateway and gave the network a personal name and password. I still see another wifi network called xfinitywifi which I can sign into with my Xfinity account information. I have two concerns 1) is my bandwith being split between the two networks, slowing down both? 2) the xfinitywifi network details says it has security: none.
How can I eliminate the xfinitywifi network?
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Expert

Re: 2 network names: xfinitywifi and the network I set up

The xfinitywifi can be disabled from your online account page.

To turn off the public hotspot, go to


http://customer.comcast.com/help-and-support/internet/disable-xfinity-wifi-home-hotspot


https://www.xfinity.com/support/articles/hide-disable-in-home-wifi

 

I've seen it mentioned elsewhere that even if that page shows it disabled, sometimes you need to enable it, wait a bit then disable it again to get the public wifi to shut off..

 



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