New Poster
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1 Message
2.4ghz devices using gateway
How have people been able to connect 2.4ghz devices using gateway?
I'm having a lot of problems with my smart plugs.
New Poster
•
1 Message
How have people been able to connect 2.4ghz devices using gateway?
I'm having a lot of problems with my smart plugs.
EG
Expert
•
114K Messages
5 years ago
The two WiFi bands have recently been combined into one with the Comcast gateway devices. Some devices get confused and don't know how to see / talk to combined bands.
If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;
https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi
Associate the devices with the 2.4 band's SSID (broadcast name) and password.
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