2.4ghz Out and YOU KNOW IT

[Jappobee]

About 2 mo. ago, sevice on 2.4ghz declined to about 10%, and goes in and out. Lan at 50%, 5ghz still great. Moderns switched twice, no change. Service persons appear to have no clue or even acknowledge problem. But changed my ssid and made matters worse. to my devices are old which they are not. IS COMCAST WORKING ON THIS PROBLEM? DOES ANYONE HAVE A SOLUTION

[andyross]

What do you mean by the percentages and outage? The 2.4GHz band tends to be the most congested and also sensitive to interference from some devices like microwave ovens.