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2.4 Greyed Out and Not editable on the admin site.

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New Poster

2.4 Greyed Out and Not editable on the admin site.

Ello, I have been having a problem with my connections these days. I have devices that can only be used with 2.4 GHz and when I go to the admin site, the 2.4 is greyed out and the 5 GHz is the only one I can edit.
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Expert

Re: 2.4 Greyed Out and Not editable on the admin site.

If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;


https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi



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New Poster

Re: 2.4 Greyed Out and Not editable on the admin site.

They are two separate names, and we deselected the auto option in the XFi app