I still cant get in with pw admin or my old one, I even did a factory reset, The problem is that the web site 10.0.0.1 has the lock symbol crossed out so it will not accept any login, it seems there is no certificate anymore. While the factory reset worked to bring up the network, i still cant get to 10.0.0.1, it always says bad password, but that is not the problem,it seems it is a certificate problem. I sure would like to get in since apparently after the factory reset, the pw is now admin, but i cant use it.
Hello and thank you for taking the time to reach out to us here on our Xfinity Forums! I can understand how frustrating it would be to not be able to access the settings. I would be happy to take a look and see how we can best resolve this for you. Please send us a private message with your name and service address to Xfinity Support by clicking the chat icon at the top right of the page.
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EG
Expert
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111.7K Messages
5 years ago
admin is the default username and password is the default password.
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EG
Expert
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111.7K Messages
4 years ago
@user_a05251
Have you tried using a different browser ?
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